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Full application service

Signing a Membership Agreement with e-know.net for our Full ASP service allows you to maximize the benefits of choosing an ASP IT strategy.

The service delivers the use of the necessary centralised hardware, software and services needed to execute and manage core business applications. This service is billed at a monthly rate on a per user basis.

Applications

We constantly review our application offering to match our member's needs. Currently you can choose to have access to:

This widely used ERP solution is aimed at the mid-market and is the ideal solution for a growing business. e-know.net consultants will provide all of the implementation, training and support to ensure that your business maximises the benefits that this fully integrated business solution can deliver.

Microsoft Office. 

Generally accepted as an essential tool for any business environment, using Microsoft Office via ASP takes away the pain of keeping up with new versions and monitoring client access licences.

Email. 

Managing this essential business communication tool can be time consuming, ASP relieves you of the day-to-day responsibility of maintaining your mail server(s) and keeping in touch from anywhere couldn’t be more straightforward. e-know.net can set-up your email environment using either Lotus Notes or Microsoft Exchange.

Email Hosting

Capture IT from Parker Technologies. 

Parker Technologies are the developers of CaptureIT - the next generation time and attendance solution for companies of all sizes. CaptureIT is a scalable time and attendance system that includes a powerful integrated job costing module. The CaptureIT product range provides a time and attendance and/or job costing solution for all types and sizes of businesses.

Application Management & Support

With the Full ASP Service e-know.net will provide maintenance and upgrades of standard hosted software applications as part of the basic service. A Telephone Support Desk to deal with software queries is available for hosted applications as part of the standard offering. Citrix technology allows us to deliver high quality levels of support, via Session Shadowing our support technicians can log onto users sessions to quickly identify and solve issues.