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Charles Stuart goes live!
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Charles Stuart, Chartered Accountants based in Hounslow,
went live on e-know.net's ASP solution on the 30th
September 2002. Charles Stuart chose to have their
current software hosted by e-know.net and delivered via
the Internet. The total cost of ownership and improved
service to their customers were the two key drivers in
their decision to take the outsourced or ASP route.
Charles Stuart had calculated that with their current
systems a total of one employee's time was required per
year to administer their internal solution. On many
occasions fee earners and Partners themselves were
involved in solving IT issues. In addition Charles
Stuart were continually upgrading server hardware every
time new software was selected, and needed to invest
heavily in hardware once again.
Charles Stuart decided that by adoption of an ASP
solution they would not only resolve their IT hassle but
enable them to offer a better added value service to
their customers. Customers of Charles Stuart who in the
future chose an ASP solution, could doubly benefit by
Charles Stuart having authorized access their accounts
on line. This enables more timely advice to be given to
their client base and the possibility of providing other
services to their financial department.
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